Services
A CONSULTANCY
BUILT FOR
HUMAN BRANDS
We enable incredible customer experience through analytics and change advisory. As Human and Data science experts, we are your strategic partners in setting up systems of thinking and decision making to put the customer at the heart of everything you do.
Some of our clients
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Our credentials
Kollective has a track record of unlocking commercial growth through customer-centric analytics and transformation. We lead high-impact programs across sectors, with cross-department advisory, and impact reporting to executive and board level.
Our team has enabled up to 20% annualized revenue growth, and worked on assets reaching $18B in sales valuation. Our approach blends deep customer insight, data rigor, and strategic enablement—ensuring insight turns into action.
What Our Clients Say
Our team & partners
Alec,
Founder & Managing Director
Alec is a psychologist and behavioural science expert with 10 years of experience managing projects in customer experience and organisational change for large multinational companies as well as start-ups.
James Rodriguez
Happy Customer
Insight & analytics
Our insight and analytics team combines the best of both Human and Data Science. Working out of London, they deliver Human expertise in behavioural science, systems thinking and neuroscience, as well as Data expertise across data engineering, predictive analytics, bayesian modelling and machine learning.
Brand & design
Our brand and design experts understand how to conceptualise and develop human centered brands with deep impact on customers, using behavioural design principles and branding science
The strategies provided by Kollective have significantly enhanced our customer experience. Their tailored approach made a big difference in how we connect with our clients.
Our products & services
All industries
Enterprise
Our Unique Vision
At Kollective, we specialize in customer-centric strategies, focusing on transforming customer experiences (CX). Our innovative approach merges human insights with data science to uncover and embed customer needs within organizations, leading to lasting improvement and satisfaction.
Bespoke consultancy
As a boutique consultancy in customer experience specialising in data and human science, we are able to offer tailored support across your operational and strategy needs. Simply contact us with your question, and we will map a personalized product and service package.
Let's talk
Empower
Growth
